At Al-Lyza Tour & Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

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1. Information We Collect

We may collect personal information from you in the following ways:

• Personal Details: Name, email address, phone number, and address when you fill out enquiry forms, booking forms, or contact us.
• Booking Information: Travel preferences, tour details, and related information required to provide our services.
• Technical Information: IP address, browser type, device information, and pages visited (collected automatically through cookies and analytics tools).

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2. How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries and provide travel-related services
• Process bookings and payments
• Improve our website, services, and customer experience
• Send important updates, confirmations, or promotional information (only if you opt in)
• Comply with legal and regulatory requirements

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3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with:

• Trusted service providers (hotels, transport partners, guides) strictly for fulfilling your travel arrangements
• Government or legal authorities if required by law

All such parties are obligated to keep your information confidential.

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4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us understand user behaviour and improve site functionality. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

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5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to read the privacy policies of any third-party websites they visit.

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7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal information
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

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8. Changes to This Privacy Policy

Al-Lyza Tour & Travel reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Al-Lyza Tour & Travel
Pariswand, Gullswan, Gulmarg
Jammu and Kashmir – 193404
📧 Email: info@allyzatravels.com
📞 Phone: +91 7006855516